Contact Us

The ASM Global Grand Rapids offices are currently closed. However, many of our staff are working remotely. For updates and information regarding your upcoming event continue to monitor our websites.

To book your event at Van Andel Arena contact:

Richard MacKeigan
Van Andel Arena & DeVos Place
Regional General Manager
OR
Sherri Billington
616.742.6600

Customer Care:

Send an email to webmaster@asmgrandrapids.com for any concerns before or after an event.

If you are at an event at Van Andel Arena and have any questions, please speak to the nearest usher or security guard or head to Guest Services located on the main concourse outside of Section 104. You can also download our free mobile app to submit an anonymous report during an event using the Immediate Needs tab. Mobile app available for both Apple and Android devices.

For lost and found items, please email arenasecurity@dksecurity.com.

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To BOOK NOW call 616-742-6600

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Senior Management

Richard MacKeigan
Van Andel Arena & DeVos Place
Regional General Manager

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Chris Machuta
Van Andel Arena & DeVos Place
Assistant General Manager
616-742-6600
cmachuta@asmgrandrapids.com

Todd Johnson, CMP
Van Andel Arena & DeVos Place
Director of Operations & Security
616-742-6600
tjohnson@asmgrandrapids.com

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Hilarie Carpenter, CTA
Van Andel Arena & DeVos Place
Director of Marketing
616-742-6397
hcarpenter@asmgrandrapids.com

Chris Anderson
Van Andel Arena & DeVos Place
Director of Facilities
616-742-6600
canderson@asmgrandrapids.com

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Marketing Department

Hilarie Carpenter, CTA
Van Andel Arena & DeVos Place
Director of Marketing
616-742-6397
hcarpenter@asmgrandrapids.com

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Alison Goodyke, CTA
Van Andel Arena & DeVos Place
Marketing Manager
616-742-6198
agoodyke@asmgrandrapids.com

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Rebecca Chesnut, CMP, CTA
Van Andel Arena & DeVos Place
Promotions & Special Events Manager
616-742-6203
rchesnut@asmgrandrapids.com

Krys Uzarski
Van Andel Arena
Receptionist

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Operations Department

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Todd Johnson, CMP
Van Andel Arena & DeVos Place
Director of Operations & Security

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Kevin Abbott
Van Andel Arena
Operations Manager

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Event Services

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Chris Machuta
Van Andel Arena & DeVos Place
Assistant General Manager

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Ted Smith
Van Andel Arena
Event Manager

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Box Office

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Marcus Scott
Van Andel Arena & DeVos Place
Box Office Manager

Lyndsey Horvath
Van Andel Arena & DeVos Place
Assistant Box Office Manager

Dan Fisher
Van Andel Arena & DeVos Place
Assistant Box Office Manager

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Marc Teisman
Van Andel Arena & DeVos Performance Hall
Suites & Premium Seats Manager

Jackie Morse
Van Andel Arena & DeVos Place
Assistant Box Office Manager

Austin Howsare
Van Andel Arena & DeVos Place
Ticketing & Group Sales Coordinator

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Finance Department

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Chris Machuta
Van Andel Arena & DeVos Place
Assistant General Manager

Jordan Oppenneer
Van Andel Arena
Accounting Manager

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Katie Oquist
Van Andel Arena & DeVos Place
Payroll / Accounting / Electric Service

Shawna Stapleton
Van Andel Arena & DeVos Place
Accounts Payable

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Human Resources

Kathy Yasick
Van Andel Arena & DeVos Place
Human Resources
hrgrandrapids@asmgrandrapids.com

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Administration

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Sherri Billington
Van Andel Arena & DeVos Place
Executive Assistant
616-742-6190
sbillington@asmgrandrapids.com

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Shannon Johnson
Van Andel Arena & DeVos Place
Maintenance Administrative Assistant

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CAA

Sue Waddell
CAA Administrative Manager

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